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Throughout the Community Manager trainings, you will explore community-building strategies, and learn about how to moderate and engage your online community. The trainings are organized around topics that can be applied to non-profits and interest communities, as well as brands and agencies.

Course 1: Define and establish a community
Explore how to define and build your online community’s mission, goals and success criteria, and create community rules.

Course 2: Develop community strategies and processes
Explore how to use key strategies to build an online community.

Course 3: Make strategic content decisions for your community
Explore how to create engaging content for your online community.

Course 4: Engage and moderate a community
Explore how to best engage and moderate an online community to cultivate a welcoming culture for your members.

Course 5: Measure and analyze community success
Explore how to gauge your content performance, collect insights and evaluate monetization options for your online community.

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